How Rubber Badger collects, uses and protects your personal information, in line with the Protection of Personal Information Act (POPIA).
Last updated: [date]
Who we are
This website is run by R Ungerer (Pty) Ltd trading as Rubber Badger (“Rubber Badger”, “we”), registration number 2025/130331/07, [physical address], Western Cape. Our Information Officer is [name], who you can reach at [email] or [phone].
What we collect and why
| When you… | We collect | We use it to |
|---|---|---|
| Send an enquiry (Contact form) | Name, email, phone, town, and details about your surface and project | Answer your question and advise on products |
| Apply to be a dealer or applicator | Business name, contact person, email, phone, area and business details | Assess your application and contact you about it |
| Register a guarantee | Name, email, phone, property address, store, invoice number and date, surface and application details | Register and administer your 10-year guarantee, including any claim |
| Subscribe to our newsletter | Email address | Send occasional waterproofing tips and product news. You can unsubscribe at any time. |
We only use your information for the purpose you gave it to us for, based on your consent (the tick box on each form) or because we need it to provide the service you asked for. We do not sell or rent your information to anyone.
Who we share it with
- Our website host and email provider store and deliver the information you submit. [Host name and country]
- Approved Applicators or stockists, only if you ask us to put you in touch with one.
- Authorities, only where the law requires it.
The store map on our Where to Buy page loads map images from OpenStreetMap, which receives your IP address when it does and is hosted outside South Africa. If you choose to share a page or follow us on social media, that platform’s own privacy policy applies. If we show a social media feed on our site, it may load images from that platform.
How long we keep it
- Enquiries and applications: up to [24 months] after our last contact with you.
- Guarantee registrations: for the 10-year guarantee period, plus [12 months].
- Newsletter: until you unsubscribe.
How we protect it
Submissions are stored on our website behind a password-protected admin area, and only people who need them to help you can see them. The website uses an encrypted (HTTPS) connection.
Your rights
Under POPIA you may ask us to show you the information we hold about you, correct or delete it, or stop using it. You can withdraw your consent at any time. Contact our Information Officer at [email]. If you’re not happy with how we handle your information, you can complain to the Information Regulator at inforegulator.org.za.
Cookies
This site uses only the cookies it needs to work, for example to remember a form you’re filling in. We don’t use advertising or tracking cookies. [Update this if you add analytics such as Google Analytics.]